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Privacy Policy

Last updated: 12th June 2026

Golgix AI ("we", "our") provides alert and monitoring features through the Golgix AI mobile app (package com.golgix.alerts). This policy describes what information we collect, how we use it, and your choices.

Information We Collect

Device and App Identifiers

Usage and Analytics Data

App interactions, session duration, feature usage, and in-app events collected via Firebase Analytics to help us understand how users engage with the app and improve the experience.

Diagnostics and Crash Data

Device Information

Device model, operating system version, app version, and country/region collected as part of analytics and crash reporting.

Camera

We request camera access solely to scan QR codes during device registration. We do not capture, store, or transmit photos or video.

Alert Reports and Documents

The app allows you to download and view alert reports sent to you via the Golgix AI portal. These files are saved to your device storage for offline access. We do not upload or share files stored on your device.

Local Device Storage

We store certain app preferences and session data locally on your device. This data does not leave your device unless explicitly transmitted as part of a service request.


How We Use Information

We use collected information to:


Permissions We Request

Android

Permission Reason
CAMERA Scan QR codes for device registration
POST_NOTIFICATIONS Deliver push alerts to the device
INTERNET Connect to Golgix AI services
ACCESS_NETWORK_STATE Check connectivity before making requests
READ_EXTERNAL_STORAGE Access downloaded alert reports and documents
WRITE_EXTERNAL_STORAGE Save alert reports and documents to device storage
DOWNLOAD_WITHOUT_NOTIFICATION Download documents silently in the background
VIBRATE Vibrate device for alert notifications
SYSTEM_ALERT_WINDOW Display notification overlays and in-app confirmation messages

iOS

Permission Reason
Camera Scan QR codes for device registration
Remote Notifications (Background) Receive push notifications while the app is in the background

Third-Party Services

We use the following third-party services which may collect data as described in this policy:

All Firebase services are governed by Google's Privacy Policy: https://policies.google.com/privacy

The app may display embedded web content or open external URLs via an in-app browser. We are not responsible for the privacy practices of external websites.


Data Summary

In line with Apple App Store and Google Play Store requirements, here is a summary of data we collect:

Data Type Purpose Linked to Identity
Device / App Identifiers Notifications, app functionality No
App Instance ID Analytics No
Usage Data Analytics, app improvement No
Diagnostics Crash reporting No
Device Info Analytics, crash reporting No
Camera QR code scanning (not stored or transmitted) No
Downloaded Files Stored locally on device only No

None of the data we collect is used for advertising or third-party tracking purposes.


Sharing

We do not sell personal information. We share data only with service providers that help us operate the app (including Google Firebase for notifications, analytics, and crash reporting) under contracts that restrict use to providing those services only.


Retention and Security

We retain information as long as needed to provide the service or as required by law.

We use reasonable technical and organizational measures to protect your data.


Your Choices


Children

The app is not directed at children under 13 (or the applicable minimum age in your region). We do not knowingly collect personal information from children.


Changes

We may update this policy from time to time. We will post the updated version at this URL and revise the "Last updated" date accordingly. We encourage you to review this page periodically.


Contact

For questions or concerns about this privacy policy: